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Food ServiceFAQ

Summer & Fall '19

How can I get a healthy meal for my child during the summer?

Summer Feeding – Meet up & Eat Up

No better way to get a free healthy meal and enjoy free activities with your friends than at your local Meet Up and Eat Up site. No sign-up required for summer meals! Daily games and activities will be available.

Call 211 or text “food” to 877-877 to find a site near you!

Visit www.michigan.gov/MeetUpEatUp for more information.

Back to School Information - Fall 2019

Breakfast and Lunch is available at each school.  We work hard to offer a variety of options to choose from.  We look forward to serving you!

We offer free and reduced priced meals to eligible children if their parents or guardians complete the appropriate application.

For those who don’t apply or don’t qualify, elementary children are allowed to charge the dollar amount up to the price of three lunches.  Middle School children are allowed to charge the equivalent of one meal. High School students are not allowed to charge. If a child does not have enough in their account for a regular meal, an alternate meal is provided free of charge.  There is no limit on the number of alternate meals provided. No child is forced to go hungry.

This free meal meets the federal meal requirements including milk.  If a child is repeatedly receiving an alternate meal, school food service staff contacts the district food service office to follow up with the principal or parents to assist in getting the balance cleared up.  Staff will also contact the food service office to transfer money between children in the same family in order to ensure a regular meal is served.

Notifications are sent to parents via email and in the case of elementary children, by paper notice daily where no email is provided.  Paper notices are sent to the elementary school daily, teachers are to give the negative balance sheet to the child to bring home that day.  Secondary children are also verbally reminded daily as their meal account gets close to running out of money.

How to Apply 2019-2020

Frequently asked questions 19-20

English Application for Free or Reduced Price Meals

Solicitud en español para comidas gratis oa precio reducido

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Free & Reduced Price Meals

How do I apply for Free and Reduced-Priced School Meals?

Please read this document to review the steps to apply for the Free and Reduced Price Lunch Program.

To apply for meal benefits, please follow the instructions within the new Food Service web portal. Your application will be electronically forwarded to West Ottawa. If your family qualifies for free or reduced price lunch meal benefits, your children will also receive free or reduced price breakfast.

You can review the documents on the links provided as well:

English Application for Free or Reduced Price Meals

Solicitud en español para comidas gratis oa precio reducido

How do I deposit and transfer funds for my Free and Reduced-Price meals?

You can access your account to make any changes, apply for meal benefits, or to deposit and/or transfer funds into your student’s account through the Food Service Web Portal. 

I have more questions about this program. Where can I get them answered?

Please review the FAQ document for common questions regarding this program.

If you feel your question(s) still is/are not answered, you may contact Zoe Abadi directly:

616-786-2101, Abadiz@Westottawa.net

 

Accounts

How do you access your Online Lunch Account?

If you did not receive the welcome email with your username and password to access your online lunch account, please call (616) 786-2000, extension 2101, to obtain your username and password.

Free and Reduced Lunch Program and Application

To apply for meal benefits, please follow the instructions within the new Food Service web portal. Your application will be electronically forwarded to West Ottawa. If your family qualifies for free or reduced price lunch meal benefits, your children will also receive free or reduced-price breakfast.

How do I access the Food Service Web Portal to deposit and/or transfer funds?

You can access the portal by going to the following link: https://wo-food.westottawa.net/Login.aspx

How do I access the Food Service Web Portal to apply for meal benefits?

You can access the portal by going to the following link: https://wo-food.westottawa.net/Login.aspx

How can I get financial assistance for lunches?

Many families are currently facing unexpected financial difficulties. If you have been affected, there are resources available for which you may be eligible.

  • You may apply for West Ottawa school meal benefits at https://wo-food.westottawa.net/login.aspx. This quick and easy to use website sends your application to us immediately for quick determination of your families’ eligibility. You may also obtain a paper application from your child’s school office or the Food Service office located at Macatawa Bay Middle School. If your family qualifies for reduced price meal benefits, breakfast is $.30 and lunch is $.40 per day.
  • Department of Human Services (DHS) @ (616) 394-7200, located on James St. just east of US31 and found on the web at http://www.michigan.gov/dhs.  You may apply for food stamp assistance at this office. Qualifying for free meals may automatically qualify you for food stamps.
  • Macatawa Resource Center, @ (616) 738-6620, located at 665 – 136th Av., is the north end branch of Community Action House and also provides low cost clothing and a food pantry.
  • Good Samaritan Ministries @ (616) 392-7159, (http://www.goodsamministries.com) is a referral agency and operates a Care Closet that provides household products such as laundry detergent, personal care products, diapers, and other items not covered by food stamps.
  • The Salvation Army, @ (616) 392-4461, may be able to help with utility shut off notices and food.

Policies

What is the Student Charge Policy?

Elementary students are allowed to charge the dollar amount up to the price of three lunches. Middle School students are allowed to charge the equivalent of one meal. High school students are not allowed to charge. If a student does not have enough in their account for a regular meal, an alternate meal if provided free of charge. This meal meets the meal requirements including milk. If a child is repeatedly receiving an alternate meal, school food service staff will contact the District Food Service office to follow up with the Principal or parents to assist in getting the balance cleared up. Staff will also contact the Food Service office to transfer money between siblings in order to ensure a regular meal is served.

What is the Wellness Policy at West Ottawa Public Schools?

As required by law, the Board of Education establishes the following wellness policy for the Ottawa Public School District.

The Board recognizes that good nutrition and regular physical activity affect the health and well-being of the District’s students. Furthermore, research concludes that there is a positive correlation between a student’s health and well-being and his/her ability to learn. Moreover, schools can play an important role in the developmental process by which students establish their health and nutrition habits by providing nutritious meals and snacks through the schools’ meal programs, by supporting the development of good eating habits, and by promoting increased physical activity both in and out of school.

The Board, however, believes this effort to support the students’ development of healthy behaviors and habits with regard to eating and exercise cannot be accomplished by the schools alone. It will be necessary for not only the staff, but also parents and the public at large to be involved in a community-wide effort to promote, support, and model such healthy behaviors and habits.

The Superintendent shall develop administrative guidelines necessary to implement this policy, including, but not limited to, the manner in which the implementation of this policy shall be regularly evaluated by the principal of each school. The Board designates the Superintendent/designee as the individual(s) charged with operational responsibility for verifying that the District meets the goals established in this policy.

Review of this policy shall occur each year by a committee appointed by the Board, consisting of a representative(s) of the Board, the administration, the food service provider, the parents, the students, and the public. The committee shall provide the Board with any recommended changes to this policy.

42 U.S.C. 1751, Sec. 204
42 U.S.C. 1771

First Reading-July 17, 2006

Approved-August 21, 2006

Nondiscrimination Statement

In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by the USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact the USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to the USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.

Submit your completed form or letter to the USDA by either:

1) Mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410

2) Fax:
(202) 690-7442

3) Email:
program.intake@usda.gov

Resources

What resources are available to the community for healthy meal planning?

USDA Choose My Plate

Everything you eat matters. Use this tool to help you find your healthy eating style!

Understanding the Nutrition Facts Label

Understanding the nutrition facts label can help you limit the amount of fat, sugar and cholesterol in your diet. This tool allows you to learn how to compare one food item to another.

USDA Commodities…Healthy Choices, American Grown

Factsheets, recipes and other resources about the healthfulness of USDA commodities.

National Nutrition Month

Learn what schools are doing across the country to celebrate school Nutrition programs.

School Breakfast – Why It Is Important

Find out what’s new in the world of School Breakfast.

Fruits and Veggies – More Matters

Fruit & Veggies – More Matters website will give you practical tips on how to get more fruits and veggies in your family’s diet, local recipes to make local fruits and veggies everyone’s favorite, and nutrition information that teaches you how to keep a good balance.

 

What resources are available to the community for healthy activity planning?

Gameskidsplay.net

From jump rope rhymes to instructions on how to play basketball, this website is packed with information on outdoor play, sports, and unique activities.

Outdoor Games for Kids

This site provides descriptions for unique and innovative games that can be played in groups outside.

 

Contact Us

Who can I contact in the Food Service department?

The very heart of what we do each day is Service. We are grateful for the opportunity to serve your families’ school meal needs and strive to serve nutritious tasty food prepared using the safest procedures.

In order for us to serve you better, your input is appreciated. Please email Chris or call (616) 786-2109 with your thoughts, ideas, suggestions or compliments.

Thank you for your confidence and support,

Chris Nelson, Director
(616) 786-2101

Jenna Stamp, Assistant Director
(616) 786-2101

Zoe Abadi, Secretary
(616) 786-2101

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