Phone: (616) 786-2050

Food Service

Welcome to West Ottawa’s Food Service Department!


Food Service

West Ottawa Public Schools Food Service Department’s mission is to “support the education and work of our children, staff, and community members.”

To achieve this mission, the Food Service Department will serve appealing, nutritious, safely prepared foods; have positive relationships with its customers; continue the education and development of the Food Service staff; and be fiscally responsible.

Key Facts

  • On average, more than 5,000 meals are served daily to children attending:
    – West Ottawa Public Schools
    – Ottawa Area Center
    – Sheldon Pines Regional Program
    – Corpus Christi Catholic School
  • ServSafe Certified staff in each building.
  • Students enjoy nutritious, well-balanced, quality meals.
  • Free and reduced price meals are available for qualified families. See your school secretary or the Food Service Department for an application.
  • Children in all grade levels have entrée choices; a well stocked and varied fruit and vegetable bar; and  a choice of milk or chocolate milk.
  • Middle School students have expanded choices in entrees, healthy snacks, and vending machines.
  • High School students have the greatest variety of food choices to appeal to their sophisticated palates.
  • Macatawa Bay Middle School’s kitchen is the district base kitchen that prepares some entrée’s for participating schools. Each elementary school has a heat-and-serve kitchen for fresh hot meals. Harbor Lights Middle School and the High School’s north and south buildings also prepare the majority of their own meals onsite.

The Food Service Department uses a pre-pay account system. All children have a bar-coded ID card that they use to make purchases from their account. When a child’s card is scanned, the cost of the meal is deducted from their account. Students can also pay with cash or check at the register.

Operating under the guidelines of the Federal Child Nutrition Programs, the West Ottawa Public Schools Food Service Department is a self-funded program. Federal and state reimbursement provides partial funding.

The West Ottawa Food Service Department continually looks for way to better serve its customers and has long been considered on the cutting edge of school meals in the State of Michigan!

How to Access your Online Lunch Account

If you did not receive the welcome email with your username and password to access your online lunch account, please call (616) 786-2000, extension 2101, to obtain your username and password.

Free and Reduced Lunch Program and Application

To apply for meal benefits, please follow the instructions within the new Food Service web portal. Your application will be electronically forwarded to West Ottawa. If your family qualifies for free or reduced price lunch meal benefits, your children will also receive free or reduced price breakfast.

Student Charge Policy

Elementary students are allowed to charge the dollar amount up to the price of three lunches.  Middle School students are allowed to charge the equivalent of one meal.  High school students are not allowed to charge.  If a student does not have enough in their account for a regular meal, an alternate meal if provided free of charge.  This meal meets the meal requirements including milk.  If a child is repeatedly receiving an alternate meal, school food service staff will contact the District Food Service office to follow up with the Principal or parents to assist in getting the balance cleared up.  Staff will also contact the Food Service office to transfer money between siblings in order to ensure a regular meal is served.

Wellness Policy

As required by law, the Board of Education establishes the following wellness policy for the Ottawa Public School District.

The Board recognizes that good nutrition and regular physical activity affect the health and well-being of the District’s students. Furthermore, research concludes that there is a positive correlation between a student’s health and well-being and his/her ability to learn. Moreover, schools can play an important role in the developmental process by which students establish their health and nutrition habits by providing nutritious meals and snacks through the schools’ meal programs, by supporting the development of good eating habits, and by promoting increased physical activity both in and out of school.

The Board, however, believes this effort to support the students’ development of healthy behaviors and habits with regard to eating and exercise cannot be accomplished by the schools alone. It will be necessary for not only the staff, but also parents and the public at large to be involved in a community-wide effort to promote, support, and model such healthy behaviors and habits.

The Superintendent shall develop administrative guidelines necessary to implement this policy, including, but not limited to, the manner in which the implementation of this policy shall be regularly evaluated by the principal of each school. The Board designates the Superintendent/designee as the individual(s) charged with operational responsibility for verifying that the District meets the goals established in this policy.

Review of this policy shall occur each year by a committee appointed by the Board, consisting of a representative(s) of the Board, the administration, the food service provider, the parents, the students, and the public. The committee shall provide the Board with any recommended changes to this policy.

42 U.S.C. 1751, Sec. 204
42 U.S.C. 1771

First Reading-July 17, 2006

Approved-August 21, 2006

Nondiscrimination Statement

In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by the USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact the USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at:, and at any USDA office, or write a letter addressed to the USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.

Submit your completed form or letter to the USDA by either:

1) Mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410

2) Fax:
(202) 690-7442

3) Email:

This institution is an equal opportunity provider.


Department Contacts

Chris Nelson, Director of Food Service
Phone: (616) 786-2101

photo of Chris Nelson, Director of Food Service

Jenna Stamp, Assistant Director of Food Service
Phone: (616) 786-2101

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