West Ottawa Public Schools
Remote Learning
West Ottawa Public Schools has resources to support your family during the remote learning process at home. Please review the frequently asked questions below to answer common questions in the community regarding remote learning.
West Ottawa Public Schools Remote Learning
Technology Support & Internet Access
Internet Access Options & Tech Support
How do I contact Tech Support if there is a problem with my device or my account?
If a student is having problems with their device or needs to have it repaired, they should email helpdesk@westottawa.net with their issue and our Technology Support team will look into the problem.
If a student is having password or account issues they should contact their classroom teacher or building office. All other questions should be directed to the classroom teacher or the building principal.
Where are the WO Mobile WiFi buses located?
Where else can I get internet access during the remote learning phase?
Please see options listed on this document.
How do I connect to my Chromebook device to WiFi?
You can read the steps to connect a Chromebook to the internet on this document or by going to this Google Help Forum.
How do I log into my Chromebook?
You can read the steps to connect a Chromebook to the internet on this document or by going to this Google Help Forum.
A student can find their email to login to the device in Infinite Campus.
How do I gain access to internet/WiFi at home?
Ottawa County has put together a document of options for families to gain internet connection. Please review the options on this document link.
Or you can review the document embedded below:
How do I log into my account from a home laptop or desktop?
There are a few steps an individual can take to access resources at home from their Google account. You can review these steps on this Google document.
Please Note: If you are logging into an account with a Chromebook this does not apply.